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Privacy Policy

Casa da Recosta | Douro Country House respects the privacy of all visitors to its website and is committed to protecting any personal data provided, in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the applicable Portuguese legislation.

1. Data Controller

Casa da Recosta | Douro Country House

Data Controller: Trilhos Envolventes, Lda.

Address: Rua Marquês de Pombal, 260, 4440-231 Campo, Valongo, Portugal

Email: trilhos.envolventes@gmail.com

2. What Personal Data We Collect

Through this website, we may collect the following personal data:

  • Name;

  • Email address;

  • Telephone number (if provided);

  • Requested stay dates;

  • Number of guests;

  • Messages sent via the contact form;

  • Any other information voluntarily provided by the user.

3. Purpose of Data Collection

Personal data is collected solely for the following purposes:

  • Responding to enquiries;

  • Managing booking requests;

  • Communicating with prospective guests;

  • Providing customer support;

  • Complying with legal obligations.

Casa da Recosta does not use personal data for purposes other than those for which it was collected.

4. Data Retention

Personal data will only be retained for as long as necessary to fulfil the purposes described above or for the period required by law.

5. Data Sharing

Casa da Recosta does not sell or disclose personal data to third parties.

Personal data may only be shared when:

  • required by law;

  • necessary to provide the service requested by the user;

  • the user has given their explicit consent.

6. Cookies

This website uses cookies to improve your browsing experience and to ensure the proper functioning of the website.

Depending on the features used, technical, functional and statistical cookies may be used.

Users may accept or reject the use of cookies through the consent banner displayed during their first visit to the website.

7. Links to External Websites

This website may contain links to third-party websites.

Casa da Recosta is not responsible for the privacy practices of those websites and recommends that users consult their respective Privacy Policies.

8. Your Rights

Under the GDPR, users have the right to:

  • Request access to their personal data;

  • Request the correction of inaccurate data;

  • Request the deletion of their personal data;

  • Request the restriction of data processing;

  • Object to the processing of their personal data;

  • Request data portability, where applicable;

  • Withdraw previously given consent at any time.

To exercise any of these rights, simply contact Casa da Recosta using the email address provided in this Privacy Policy.

9. Data Security

Casa da Recosta implements appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

10. Changes to this Privacy Policy

This Privacy Policy may be updated whenever necessary.

Users are encouraged to review this page periodically to stay informed of any changes.

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